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Terms and conditions
You have the right to cancel within seven days of purchase, or seven days of receipt of the goods (whichever is the longer).
Returns will be accepted only for 30 days from purchase date with a Little Tikes sales receipt. Returned items must be in new condition with their original packaging.
Refunds are issued for only the purchase price of the items returned. Shipping and restocking charges are not refunded. Customer is responsible for any return shipping charges. To obtain further return information or to arrange to return your item please call 0800 521 588. No returns will be accepted without a "Return Authorisation" number that can be obtained through our Consumer Service line (0800 521 558).
If you refuse a delivery of a shipment, you will be credited the purchase price less all return shipping charges.
This process is only valid with direct sales from the Little Tikes Company. Little Tikes Direct does not accept returns of products from other retailers.
7 working day service (UK Mainland Only): Once your order has been placed and verified, you will receive a text message from Little Tikes within 2 working days you will be contacted by phone within 5 working days. The carrier will arrange a convenient delivery day with you.
Delivery days: Monday – Friday (7am – 6pm)