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Terms and conditions
You have the right to cancel within seven days of purchase, or seven days of receipt of the goods (whichever is the longer).
Returns will be accepted only for 30 days from purchase date with a Little Tikes sales receipt. Returned items must be in new condition with their original packaging.
Refunds are issued for only the purchase price of the items returned. Shipping and restocking charges are not refunded. Customer is responsible for any return shipping charges. To obtain further return information or to arrange to return your item please call 0800 521 588. No returns will be accepted without a "Return Authorisation" number that can be obtained through our Consumer Service line (0800 521 558).
If you refuse a delivery of a shipment, you will be credited the purchase price less all return shipping charges.
This process is only valid with direct sales from the Little Tikes Company. Little Tikes Direct does not accept returns of products from other retailers.
To ensure you get the best response, please consider the nature of your enquiry and review all the details below before contacting us.
Have you checked our FAQs section?
There may already be an answer to your question.
If you can't find the information you require in our FAQs or on product pages or you have a general inquiry simply get in touch with our customer service team.
There are several ways to contact us:
- Monday - Friday 9 til 5
Christmas Opening Hours
- December 24th 2016Closed
- December 25th 2016Closed
- December 26th 201610 til 2
- December 27th 201610 til 2
- December 31st 2016Closed
- January 1st 2017Closed
- January 2nd 2017Closed