Contact Us

Before you get in touch, take a look at our FAQ section to see if there’s already an answer to your question.

Product deliveries are expected within 5-7 working days – If the delivery is delayed longer than this, please get in touch with the details below.

At this current time, we are not shipping to the following places:
– Isle of Man
– Northern Ireland and Republic of Ireland
– Argyle and Bute, Orkney, Shetland Isles and Western Isles

Our Cozy Coupe Club orders should arrive within 28 working days. If after this point you do not have your Cozy Coupe Club package, please contact us using our Customer Service details below.

Replacement Parts
If you need any replacement parts please fill in our specific replacement parts form, email or call 01609 881 302.

Order Cancellation
If you want to cancel your order please use our order cancellation form.

Customer Services
If you have a general enquiry or a query on an existing online order, please call 0800 521 558 or email and state the full details of your order/enquiry. The customer services team are available 09:00 to 17:00 hrs Monday to Friday

If you want to request a call back or leave feedback, please use the form below.

General Enquiry Form

If you get in touch with us with us via the ‘Contact Us’ section of our website, we’ll need your address to get back in touch with you. We will only use your details in relation to your enquiry. Never for marketing purposes or otherwise. Please see our privacy policy for more details.

Brand / Marketing Enquiries
For all brand and marketing enquiries, please call 01908 268 480 or email

Press Enquiries
For all press enquiries, please email or alternatively, call 0161 302 0206

By Post
Please address all correspondence to:

Customer Services
50 Presley Way
Milton Keynes