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Terms and conditions
You have the right to cancel within seven days of purchase, or seven days of receipt of the goods (whichever is the longer).
Returns will be accepted only for 30 days from purchase date with a Little Tikes sales receipt. Returned items must be in new condition with their original packaging.
Refunds are issued for only the purchase price of the items returned. Shipping and restocking charges are not refunded. Customer is responsible for any return shipping charges. To obtain further return information or to arrange to return your item please call 0800 521 588. No returns will be accepted without a "Return Authorisation" number that can be obtained through our Consumer Service line (0800 521 558).
If you refuse a delivery of a shipment, you will be credited the purchase price less all return shipping charges.
This process is only valid with direct sales from the Little Tikes Company. Little Tikes Direct does not accept returns of products from other retailers.
Made from high quality treated solid woods & plastics
Dried for 8 hours, pressure treated for 4 hours
Welded metal fixings & powder coated to avoid rust
Crafted from sustainable FSC & PEFC certified wood
10 Year Guarantee
All Woodland Play sets come with a 10 year guarantee
All the wood for our Woodland Play range comes from sustainable, FSC and PEFC certified, Polish National Forests (not from natural old forests), where they grow 500,000,000 trees each year - and plant many more trees than they cut down!
We get 15m2 of lumber from every tree, before it goes through a rigourous process of 8 hours drying, 4 hours pressure treatment and 24 hours of seasoning, before we carefully assemble each of our Woodland Play sets...
That's our part of the journey - we'd love to know yours! Why not send us a picture of your child enjoying our wonderful wooden play sets and we'll feature our favourite Woodland Player each week...