Terms and conditions

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You have the right to cancel within seven days of purchase, or seven days of receipt of the goods (whichever is the longer).
Returns will be accepted only for 30 days from purchase date with a Little Tikes sales receipt. Returned items must be in new condition with their original packaging.

Refunds are issued for only the purchase price of the items returned. Shipping and restocking charges are not refunded. Customer is responsible for any return shipping charges. To obtain further return information or to arrange to return your item please call 0800 521 588. No returns will be accepted without a "Return Authorisation" number that can be obtained through our Consumer Service line (0800 521 558).

If you refuse a delivery of a shipment, you will be credited the purchase price less all return shipping charges.

This process is only valid with direct sales from the Little Tikes Company. Little Tikes Direct does not accept returns of products from other retailers.


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Order Replacement Parts

Our authorized Spare Parts Provider stocks a variety of component parts for Little Tikes products in current production.

For information regarding a particular replacement part, please use the enquiry form below. Where possible, please complete all of the fields in full, provide a copy of your proof of purchase and a small photo of the toy or part required. Please ensure the contact number you provide is correct.

Please note that for some products, spare parts are not produced. If the product has been discontinued, we may not be able to offer replacement parts, however we will always try our best to meet your requirement.

Payment

There are various ways you can pay for spare parts:

  • Over the phone with a credit or debit card (excludes Visa Electron)
  • Cheque or Postal order can be arranged on request

Please note all prices include Postage and Packaging (for mainland UK) and VAT at the current UK standard rate.

 

Spare Parts Enquiry Form

Personal Info

Product Info

  • If possible please include the product code.
  • This can be found on the packaging or on the online product page.

  • Please upload your proof of purchase if your item falls within the product warranty period.

  • You may upload a photo of the product or part you are having an issue with, if required.

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