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Terms and conditions
You have the right to cancel within seven days of purchase, or seven days of receipt of the goods (whichever is the longer).
Returns will be accepted only for 30 days from purchase date with a Little Tikes sales receipt. Returned items must be in new condition with their original packaging.
Refunds are issued for only the purchase price of the items returned. Shipping and restocking charges are not refunded. Customer is responsible for any return shipping charges. To obtain further return information or to arrange to return your item please call 0800 521 588. No returns will be accepted without a "Return Authorisation" number that can be obtained through our Consumer Service line (0800 521 558).
If you refuse a delivery of a shipment, you will be credited the purchase price less all return shipping charges.
This process is only valid with direct sales from the Little Tikes Company. Little Tikes Direct does not accept returns of products from other retailers.
Check out our FAQs for more information on our products and services.
For speedy results, type your question into the search bar below. If it doesn’t come up in our FAQs, email or phone the Little Tikes team and we’ll do our best to get back to you as soon as possible.
Search our FAQs
- Q:Can I exchange the product I ordered online for another?
- Q:How will I know if your product will fit in my home / garden?
- Q:Will my delivery arrive in time for Christmas?
- Q:Why have I only received part of my order?
- Q:My warranty has expired, but I need a replacement part, can I still order one?
- Q:The product I would like to order is out of stock, can you notify me when it is available?
- Q: Are there any special savings I can benefit from when purchasing through littletikes.co.uk?
- Q:Will my product fade or be effected by the natural elements if left outside?
- Q:Why does my card statement say MGA Entertainment?
Not in our FAQs?
If you can't find the information you require in our FAQs or on product pages, there are several ways to contact our Customer Services team:
If you can't find the information you require in our FAQs or on product pages you can call our Customer Services Team on 0800 521 558.
Our customer services team are available between 09:00 and 17:00 hrs Monday to Friday.